At LoanMart, we have a three-part mission that aims to provide an unparalleled customer experience while being a financially responsible company.
- Our customer service mission is devoted to identifying and addressing our customer needs. You are at the heart of everything we do. We understand the difficulties of getting through financial emergencies and strive to set an example in the lending industry with how much we care.
- Our education mission compels us to empower you with accurate and useful financial resources. It is important to us that you are armed with everything you need to make well-informed financial decisions.
- Our security mission drives us to remain vigilant in protecting your personal information.
This mission is what makes us the leading auto title loan provider on the West Coast.
Let’s be real—we know the reputation that our industry has. But with LoanMart, forget everything you’ve heard before about auto title loans. We set out in this business to change it for the better. We didn’t get where we are today by running our company like others do. At LoanMart, we care about you. This is the difference that makes us the leading auto title loan lender on the West Coast.
LoanMart has been a trusted resource for more than a decade with over 150,000 happy and satisfied customers2. Whether you are a single parent trying to make this month’s bills, LoanMart can help get you get the money you need quickly to keep living your life.
Being a large, non-traditional lender lets us make our own rules. We make our process flexible and more accessible than other lenders. We want to help as many different people as possible and accommodate our loans to their unique situations when we can. Often, we are able to do this in 24 hours or less.
Our hallmark is our unique relationship with our customers. Our customers like that we build an understanding and non-judgmental connection to people who need money. Other lenders may have bland title loan companies, but we listen compassionately and offer hope through our title loans.
Let’s be real—we know the reputation that our industry has. But with LoanMart,
- LoanMart is a financially responsible organization that provides superior service and support to help its customers be the same.
- Our success is rooted in our commitment and dedication to our employees.
- The last thing we want to do is repossession. We work with our customers to avoid it. We’re not in this business with a goal to take away people’s cars.
- Our safe and ethical business practices have stayed the same since the beginning and have helped us become the most reliable auto title loan lender.
- We strive to give back and remain a positive influence on the communities we work in.