What Real Customers Have to Say About Working with LoanMart

LoanMart has serviced thousands of people in need over the past two decades. While the company has grown from a small business to a leading financial tech company, the same small businesses values are still present and show in our verified customer reviews.

These values include listening to the feedback from the people we work with, who matter the most in these transactions. Many of our customers experience denial from different companies during a dire financial emergency. Through title loans serviced by LoanMart, many can find not only compassion, but also the speedy approval process they need to solve a tough situation.1

With LoanMart, you can expect customer service representatives to be available for extended business hours, six days a week. You may work a 9-5 job and need extra support outside of those scheduled hours, so agents are standing by to help.

LoanMart is here to provide a superior loan service and professional support. But don’t just take our word for it. See verified title loan reviews of some of the customers we’ve serviced below, and hear directly from people who have worked with LoanMart about their experience.

Why do People Choose Title Loans Serviced by LoanMart?

LoanMart is a legitimate financial service company and has been a leader in non-traditional lending since we started business back in 2002. When you get a car title loan serviced by LoanMart, you can enjoy numerous benefits that are designed to make the auto title loan process work for you:

  • Quality Customer Service: Customers have said that LoanMart title loan agents are “very professional” and that they go “above and beyond” what is expected in order to address customers’ needs. That’s because providing the best customer service is what we strive to do every day. LoanMart has representatives available 6 days a week with extended hours so we can be there for you whenever you need us.
  • High Approval Rates: Many times people trying to get a loan are rejected because they have a less than perfect credit score. With title loans serviced by LoanMart, you won’t be completely judged based on your credit score. Instead of focusing on your credit score, other factors that determine your creditworthiness such as the equity value of your vehicle and your ability to repay your loan matter more!1
  • Convenient Terms: Being successful with your auto title loan means having a payment plan that benefits your lifestyle. Paying back your auto title loan doesn’t have to be stressful when your payments are manageable.
  • No Hidden Fees: Some companies try to charge you title loan fees without letting you know. LoanMart doesn’t participate in poor business practices like that. Instead, you can get a FREE title loan quote and discuss the details of your title loan contract prior to signing it.1

Recent LoanMart Reviews on Google, Trustpilot and Consumer Affairs

Just wanted to say thank you 800 loan mart for making it possible for me to receive my loan back in September. I was previously denied by a different company but I kept searching for other companies & found [LoanMart]. Thanks for helping me in my Family Emergency. This meant everything to me during my tough family time.
Diane W. 
Diane W.
The process was really easy & quick! Wanda at final loan doc signing was really nice and attentive, would definitely recommend others to do the same loan!
J. Rios 
J. Rios
Thank you for being an outstanding example of what customer service is all about. Thank you for doing what you said you would do. Thank you for working late and making this process very easy for me. Please pass this on to your supervisors and or send their contact info so I can share my appreciation with those that employ you. They have a great and dedicated employee!
Sheri H. 
Sheri H.
Thank you LoanMart! The application process was easy, and I was pleased with how quickly I was able to receive the loan. The best thing about receiving my auto title loan was having to deal with Angeline! She issued me the check and put a smile on my face. With this auto title loan I was able to purchase inventory for my business.
Vik 
Vik
Excellent
LoanMart
Based on 294 reviews
How gotten a loan CC Bank and I was very pleased with him to me they use her five stars. 👍👍😃
Response from the owner:Hi Michelle, thanks so much for the review! We’re thrilled to hear everything went smoothly and that our team took great care of you.
This is the second time I have used LoanMart, and they are very easy to work with. Someone is assigned to you to help you through the process. It is very quick and the staff is friendly and knowledgeable. They also make it easy to make payments and the portal they use is user friendly.
Response from the owner:Thank you for providing feedback on your experience with LoanMart, Shaely. We’re glad we were able to assist and happy to hear our team provided you with excellent service!
Very fast and efficient. Exceptional customer service and care.
Response from the owner:Thanks, Ann, for taking the time to leave a review. It’s great to hear that you had an awesome experience with our team. We truly appreciate your business and look forward to serving you again.
Very nice friendly and helpful would highly recommend if you need a loan
Response from the owner:Thank you for the 5 star review, Carl! We’re happy to hear that you had a positive experience with us. We truly appreciate your business and look forward to serving you again.
Even though the interest rate was super high the was right on time give me the money I needed for my wedding and it didn’t take long
I am not someone who does loans like this but they were very helpful and everything was very easy to do. Very quick and there for me when I needed help when I needed it. Time to repay was all so something that made my decision too.
My experience with Loan Mart was incredible. Cesar, my main loan officer was helpful, courteous, patient and kind. That also goes out to the staff as well. Cesar and the staff answered all of my questions and made the loan process simple and smooth. I would definitely recommend them and definitely do business with Loan Mart in the future. Thank you to all involved.
Excellent job and very good quality.
Response from the owner:We appreciate you taking the time to review your experience with LoanMart. We’re delighted to hear about your positive experience with us. Thanks again for your business.
Kiara is so professional thank you !!
Response from the owner:Thank you for the 5 star review, Richard! We’re glad we were able to assist and happy to hear Kiara provided you with excellent service!
I was in need of a loan fast and Kiara from loanmart and her team were very helpful, professional, courtesy and patient with me Kiara help me with the process every step of the way to the end and I received a courtesy call and a follow up call just to make sure my process and needs we're met in a timely manner. Thank you Kiara and loanmart
Response from the owner:Thank you for providing feedback on your experience with LoanMart, Michelle. We’re glad we were able to assist and happy to hear Kiara and the team provided you with excellent service!

Reviews on ConsumerAffairs

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